Patty Goes Geeky

A techno odyssey

Archive for January 2012

Doggone internet connection

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We kept losing our internet connection, leading to the really annoying need to disconnect the router, reconnect it and wait for the lights to flash their way back to allowing us internet access so that we could resume whatever task had been interrupted. It was happening up to eight times a day. Our dog sitter guessed the problem might be that the phone was too close to the router and interfering with the signal, which had been the case at his parents’ place. Unfortunately, we couldn’t get the phone and router the recommended 10 feet away from each other in the dinky alcove that serves as our office, but as we used to do with quarrelsome kids, we got them far enough apart that things appear to have settled down. I’ve had to reboot only once in the past three days. Smart guy. And the dogs like him, too.

Written by geekypatty

January 30, 2012 at 5:47 pm

Posted in Misc Tech

Trying to think win-win

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There will be a post coming about scanners, drivers, Canon tech support, WinZip and WinZip tech support. If you think there’s a story behind this, you probably have read Patty Goes Geeky before. I’ve already got hours into trying to solve the problem, including half an hour or so with an incredibly patient Canon techie who, bless his heart, I think let the tiniest bit of frustration creep into his voice as he said the problem must be with my computer and he couldn’t fix it. I am now waiting to hear back from WinZip, so I will know how the story ends. Sigh.

But in the meantime, I encountered another simple thing I used to not know how to do, but now I do. The WinZip person asked me to send a screen capture of the error messages I was getting. I didn’t know how to do that, but I know enough to know that it must be very simple and it was something I already should have learned to do. I did a search and found the Vista directions before I noticed she’d thoughtfully included a link to instructions in the e-mail.

Here’s my version: Click the Start button, type “snip” in the search box, double-click the return for “snipping tool” and use it to draw a box around the area you want to capture. Save it and use it.

Let us now hope that the solution to my Canon/WinZip issue can be handled as deftly. I’m not counting on it.

Written by geekypatty

January 27, 2012 at 2:48 pm

Posted in Misc Tech, Photo, Software

Wrong number

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Well, that didn’t work very well, did it? I came across a SanDisk Mobile Card Reader/Writer, unopened, in the box of my husband’s abandoned BlackBerry phone. It’s for transferring photos from cell phone to computer, and I NEED THAT! I scissored open the package and started reading the directions. Alas, to use it I needed the card out of my hand-me-down phone, which I couldn’t find. But wait, there was also a cable in that box that fit both my phone and the USB port on my laptop, so maybe I could bypass the thumb-drive-looking gizmo and connect directly. But wait, I had to download new software. But wait, my computer didn’t recognize the attached device. But wait, maybe both devices needed to be restarted.

Nope. After researching what kind of phone I inherited (a V323i), I discovered Motorola’s directions and online troubleshooter didn’t accomplish my task. I Googled a site that answered a similar question with, “You idiot, there’s no card in that phone so the only thing you can do is e-mail the photos to yourself,” and the comment thread was closed because of the inappropriate response. But both the other questioner and I agreed that maybe the flamer was right.

Written by geekypatty

January 15, 2012 at 12:14 pm

Posted in Misc Tech, Photo